TrySwipey › Swipey AI FAQ: 25 beginner questions, answered

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Swipey AI FAQ: 25 beginner questions, answered

The questions every new account asks in the first week, answered from Swipey's own pages and Help Center, last checked on 25 September 2026. If yours is missing, email hello@tryswipey.com and we will add it to the next update.

By the Swipey AI team at INVAI LTDUpdated 2026-09-25Reading time 6 min
The Swipey AI FAQ in one paragraph: the free tier is permanent and needs no card; she is built in under two minutes; everything runs in the browser on any device; hearts are earned through quests, streaks and the daily spin; Premium is $7.99 a month and you cancel it yourself in Settings; support is hello@swipey.ai; the platform is for adults only and discloses companions as AI.
Everything a first-timer asks

Swipey AI FAQ: getting started

AI girlfriend getting-started questions come first, because they are the ones that stop people at the door. Each answer is short on purpose; the linked guides go deeper.

Do I need a card to start?

No. Sign up with an email, Google login or a passwordless magic link and you are in. No payment details are requested at any point on the free tier, which is permanent. The five-step start guide shows each screen, from Join Free to your first message.

How long does it take?

Under two minutes to build her: pick realistic or anime, set her look, choose a personality mix and a voice. Allow about five minutes from opening swipey.ai to the first message once sign-up is included. Newer builder steps for kink, location and scenario add a few seconds each and are optional.

Phone or desktop?

Either, or both. Swipey runs in the browser on iOS, Android, tablet and desktop, and your account syncs across them, so a chat started on your phone continues on a laptop with the same Memory cards, relationship level and hearts balance. Voice calls and video work on every device.

Do I need an app?

No. There is no app-store download. On phones an optional Install App banner, shipped 27 August 2026, adds a home-screen shortcut that opens Swipey full-screen; decline it and Swipey keeps working in a normal tab. How the browser version works has the details, and the Swipey app install guide explains why an APK is never needed.

Realistic or anime?

Your choice at creation, and you can build more than one character, so you do not have to pick forever. Both styles get the same body, hair, eyes, skin tone and outfit options, the same personality mix and voices, and the same character-consistent images and video. Edit My AI changes any of it later.

What languages is Swipey in?

Six: English, German, French, Spanish, Japanese and Portuguese. The app opens in your browser's language, and she replies in the language you write in. Voice calls are in English, voice messages follow the chat's language, and the Help Center and legal pages are in English.

The free tier

What exactly is free?

Creating your own AI, browsing Platform Models and Verified Creator Models, basic chat with platform characters, the TikTok-style Feed and limited image generation. Hearts earned through quests and streaks stretch that further. The full line-by-line list is in free vs Premium.

Does the free tier expire?

No. Swipey describes it as a permanent free tier, and the pricing page lists what it includes rather than a trial length. You can stay on it for as long as you like, keep earning hearts through quests and the daily spin, and upgrade only if you want voice, video, unlimited images or relationship levels.

Can I get photos for free?

Yes, a limited number. Free accounts include limited image generation, and your character sends a welcome photo when you first chat. Unlimited character-consistent images, where every render keeps the same face and body, are a Premium feature. The pencil icon on any chat picture opens an inline edit prompt if a shot is nearly right.

Can I call her for free?

No. Real-time voice calls and voice messages in chat are Premium features at $7.99 a month. After each call a Memory card appears in the chat with the duration, your level progress and a transcript. There is no live camera call on Swipey; video means generated scenes of your character, also Premium.

Can I send her voice messages or use Group Chat for free?

No, both are Premium. Since 17 September 2026 you can record a voice message instead of typing and she answers every one, and she can reply by voice too. Group Chat, with two or three characters in one room, is a Premium feature. Free accounts chat one-to-one by text.

Hearts and streaks

What are hearts?

Hearts are Swipey's reward currency. Earn them through daily and permanent quests, the 7-day streak, the daily spin, relationship level-ups and milestones; Premium members also receive them automatically each day. Spend them on extra image and video generations, Fanclub content sets, custom requests from creators and gifts, including gifts in Live Duels.

How does the streak work?

Complete your streak tasks every day for seven days and the rewards stack up. Miss a day and the streak resets, so consistency matters more than volume. Streak tasks sit in the quests tab next to daily and permanent quests, and our first-week plan is built around finishing your first streak.

Can I buy hearts?

Yes, inside the app. Pack sizes and prices appear on the purchase screen rather than on the marketing site, so we do not quote them here. Most beginners never need to: quests, the streak and the daily spin cover the free tier's extras, and Premium members receive hearts automatically every day.

Swipey how-to: Premium, upgrading and cancelling

How much is Premium?

$7.99 per month, billed monthly, cancel anytime. That is the only price published on swipey.ai/pricing, so it is the only one we quote. Premium stays active until the end of the period you paid for, and there is no separate charge for the Fanclub subscription it includes.

What does it unlock?

Unlimited chat with no message caps, character-consistent image generation, real-time voice calls and voice messages, video scenes up to 60 seconds, full Verified Creator Model access, one Fanclub subscription, 100+ roleplay scenarios with persistent plot memory, full relationship progression through ten levels with reward drops, Group Chat, automatic daily hearts, memory across devices and 24/7 support via Discord and email.

How do I cancel?

Open your profile, then Settings, then Subscription, tap Current Plan and choose cancel. You may be offered a discount or a pause instead; decline and confirm. Premium runs to the end of the paid period with no further charges, so cancelling early does not cut the month short. The Swipey Assistant, an AI support chat now rolling out in the chat list, can walk you through it.

What happens after I cancel?

You keep your hearts, your Gallery and every relationship level. Relationship progression pauses while you are on the free tier, and a Custom AI chat locks seven days after Premium expires. Nothing is deleted, so if you subscribe again from the pricing page, everything resumes exactly where you left it.

How does the charge appear on my statement?

It depends on the payment method. The charge appears either under INVAI (INVAI LTD, the Cyprus company that operates Swipey AI) or under a name containing Swipey, and some statements add the city, Nicosia. Swipey accepts major credit and debit cards, and other methods vary by country. See how a Swipey charge appears on your card, which explains both names.

When should I upgrade?

When you hit a wall the free tier cannot pass: you want to hear her voice, you want unlimited photos or 60-second video scenes, or you want the relationship levels and their reward drops. For most people that is after a few days of free use, which is why our first-week plan puts the decision on day seven.

Safety

Is it 18+?

Yes. Swipey AI is for adults only, and some regions, the UK included, require full age verification before the app opens. The footer of swipey.ai links its compliance statement. Our six-check safety list covers age, encryption, data and cancellation.

Is my data private?

Swipey states that conversations are encrypted in transit and at rest, that there are no public galleries by default, and that data is never sold or shared with third parties. Your custom AI stays private unless you submit it to the Creator Community, which is reviewed and permanent once published. Read the privacy policy linked from swipey.ai's footer before typing anything personal.

How do I delete my account?

Go to swipey.ai/profile?tab=settings, open the Profile tab, tap Delete Profile and confirm. Deletion is permanent: your login, profile, chats and their media, Custom AI companions and their memories, and personal data are removed. Cancel an active Premium first on the same Settings page. If anything blocks it, email hello@swipey.ai from your account email.

Is she disclosed as AI?

Yes. Compliance work for New York's and California's companion-chatbot laws shipped on 2 September 2026, and companions are disclosed as AI. That disclosure is part of what "safe to try" means to us: you always know you are talking to software, however good the conversation gets.

Where is support?

Email hello@swipey.ai from your account email with what you tried, what happened and a screenshot. The Swipey Assistant, an AI support chat now rolling out and pinned in the chat list, answers billing, account and how-to questions and hands anything that needs a person to that address. The Help Center is at swipey.ai/faq, and Discord covers community help. This website's own address is hello@tryswipey.com.

Ready to meet her?

Build her in under two minutes. Free to start, adults 18+.